Customer Testimonials

Acura of Baton Rouge

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Google Sep 23, 2020

Matt Shoptaugh was an amazing help. Very down to earth, extremely helpful (before and after purchase), and positive. He was never pushy, which is an extremely important factor for me. It was a pleasure to work with him, we highly recommend buying a car through him!

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Cars Sep 19, 2020

Wow I went to Baton Rouge to buy a Acura the experience was so lovely my salesman Dan Hall was the best he went on above making sure that I get my Acura I did get it and Mr.Dan Hall was the best if your looking to by a car go to Baton Rouge and see Dan they have 3 different car lots go to BR and you want be sorry Thanks Mr. Dan Hall your the best

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Google Sep 19, 2020

Great service and nice people

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Google Sep 19, 2020

Dean Hall was a good salesman and very helpful! Jonathan in finance department got the car approved very fast, no long wait! Acura in Baton Rouge the best!!Ask for Dean if you trying to get a new car!

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Google Sep 16, 2020

Pierce Shirley made the entire buying experience amazing. It was so smooth and easy on my end. He was very upfront and transparent about everything. He answered his phone/ email almost immediately. Explained the whole buying process extremely well. He also knew EVERYTHING there is to possibly know about my Acura. It was as if he had built the car himself. He set up all of the specific settings in my new car exactly how I wanted it. He explained to me each setting first. I very impressed. I know I will never find such a knowledgeable salesman again. I ...

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Google Sep 15, 2020

My wife Cynthia and I had a great experience purchasing our RDX. The sales team of Daniel Hall, Landon and Bo were extremely knowledgeable about the fleet of cars. I would highly recommend Acura of Baton Rouge.

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DealerRater Sep 13, 2020

Purchased a new vehicle with Landon yesterday and he was the absolute best! Very patient, knowledgeable, and attentive. He made what seems like an all day process—quick & painless. Very satisfied customer!

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Google Sep 12, 2020

Rusty in the service department is excellent.

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Google Sep 12, 2020

Thank you, Bethany, for your generous reception and professionalism during my recent buying experience. This purchase process was a pleasurable one. Your knowledge of the Acura models and extreme patience addressing ALL my questions is greatly appreciated. I am enjoying my MDX, and will definitely recommend you and your colleagues of Acura of BR to friends and family.

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DealerRater Sep 12, 2020

Very pleased with the service we received. Everyone was really nice and easy to do business with. Well worth the hour drive. Highly recommend Acura of Baton Rouge. Thanks to Bethany For getting us EXACTLY what we were in the market for.

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Infiniti of Baton Rouge

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Google Sep 19, 2020

Unmatched customer service!

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Google Sep 16, 2020

I had the pleasure of working with Kimberly as my Sales Representative. She matched me with a beautiful Q50 Sport! Kimberly took the time to understand my situation and figure out exactly what I wanted in a car. I also had the opportunity to meet Andrew and John Fabre. They went above and beyond to help me find my dream car. I appreciate everything they did and would highly recommend INFINITI of Baton Rouge.

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DealerRater Aug 29, 2020

The Service Department is the best. I wouldn’t take my vehicle anywhere else. The quality of the work and ease of working with the Service staff are outstanding!

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Google Aug 15, 2020
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Google Aug 3, 2020
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Google Jul 18, 2020

My husband recently purchased a preowned vehicle from your dealership. The sales person was extremely pleasant as was the finance person. After the purchase and after the 3 day return policy something changed not with the sales rep or finance agent, it was the manger. I will not publish on this forum what I witnessed and how I perceived things turned. My four star rating is strictly for the sales rep, and finance agent. I would like to speak with you, the owner privately. So, let me know how that can be arranged.

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Google Jun 26, 2020

Had service visit with Shelley. Service is always above and beyond and this was no different. Wouldn’t shop anywhere else. Thanks Shelley!!

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Google Jun 24, 2020

5 STAR Treatment everytime I arrive from start to finish!!! Pleasant, Courteous, Knowledgeable Staff...Clean showroom/waiting area with a variety of tasty refreshments on hand while waiting...Ease of transfer via shuttle or loaner if needed...Tina, Cecil, Mike, & Tony take very good care of me! Very Pleased to have my vehicle serviced at Infiniti of Baton Rouge!

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Google Jun 22, 2020

Great experience from beginning to end. Never felt pressured and always felt informed of my best options.

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Google Jun 18, 2020

Great Service and Great People!! I worked with James Graves and Kimberly Guidry on my CPO purchase. These two did a phenomenal job and I would highly recommend this dealership.

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Infiniti of Lafayette

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Cars Aug 19, 2020

Unless you have unlimited income or take out a loan, do not have any repairs done at the dealer unless it’s the absolute only place that can perform the job. Other than that it’s a very nice dealership.

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Google Aug 12, 2020

Mr Luay was my salesperson! He is very friendly & knowledgeable, & has the best sense of humor. He made me feel comfortable about purchasing my vehicle.My husband and I explained that we needed a bigger vehicle for our family. Mr Luay worked very hard to get me a Qx60, which I absolutely love the whole staff were friendly. Mr Luay treated my family like his own.,& I'll be forever grateful for his warming welcome at infinity of Lafayette!! Thanks Mr Luay you're definitely the man with a plan!!!!

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Google Jul 16, 2020

Great staff and service department. Always courteous and helpful. Our salesman Luay was very informative and a pleasure to work with. This is our 3rd Infiniti from Infiniti of Lafayette and it won’t be our last.

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Google Jul 10, 2020

By far the easiest stress free car buying experience in decades. We were in good hands with Luay Alshehabi getting us the right vehicle at an amazing price, couldn’t be happier. Thanks Luay!!

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Google Jun 29, 2020

I would like to thank the wonderful staff at Infiniti of Lafayette for the wonderful buying experience and all the help ya'll gave when buying my vehicle. I can't tell you how much I appreciate what ya'll done for me.

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Google Feb 17, 2020

My QX60 was purchased new with Infiniti of Lafayette and all service has been performed here! I must say, when I look to purchase a new vehicle, service is the most IMPORTANT aspect of where I buy...and the service at Infiniti of Lafayette is nothing short of AMAZING! They are fast, efficient and thorough and accommodate my needs always! Cannot recommend them enough!!! LOVE Infiniti of Lafayette and Amanda Bourque in Service!!!

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Google Feb 12, 2020

I would highly recommend Infiniti of Lafayette. As a second time buyer, I am very pleased with the product, facility, service and staff!

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Google Feb 6, 2020
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Google Feb 3, 2020

I would highly recommend this dealer to anyone looking for a new or used vehicle. I had the "new guy" Gus and was very happy with the service he provided to me and my family to make our purchase experience smooth!

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Google Jan 16, 2020

We recently purchased a 2020 QX50 for my wife. Justin Nelson was our sales rep and he was excellent to work with. I've purchased 7 vehicle in my lifetime and this was by far the best experience. Look forward to the complimentary service!

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Subaru of Baton Rouge

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Google Sep 23, 2020

We loved our experience at Subaru with KJ and Will. It was one of the smoothest car buying experiences. Everyone was professional and knowledgeable, and we never felt pressured. We appreciate the follow-up visit to explain all the functions in the car with Yvette. This experience exceeded our car buying expectations.

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Google Sep 21, 2020
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Google Sep 19, 2020

The staff at subaru of baton rouge is FANTASTIC! Ly Kerry Beary was very knowledgable and friendly and has even followed up several times to see if I need any assistance with any of the features of my new Impreza. Joe in finance and William the sales manager were also OUTSTANDING! Everyone honestly wanted to make the sale but I never felt pressured by anyone at the dealership.My new 2020 Impreza has been a dream to drive over the last 3 weeks and I look forward to years of enjoyment to come. Thanks Subaru of Baton Rouge.

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Google Sep 17, 2020

I made an online reservation yesterday and stopped by the service team today to change my engine oil and check out my car. The service was really quick, and the staff was very kind and friendly. Thank you for your service!

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Google Sep 16, 2020

Haven't had a bad experience here, we've gone multiple times for routine maintenance (oil change, tire rotation, etc.) and service was timely and the staff hospitable.

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Google Aug 31, 2020

Thank you, Joe and Susie, for helping with my first Subaru purchase, the purchase was, no pressure, in and out, car purchase! Thank you, Joe for understanding our needs for warranty and helping us reach the best decision. Thanks for taking the time to listen to us. I really dreaded that meeting, but I felt like I was discussing options with a friend, not a shark! I love my new Outback Touring XT. I look forward to seeing you in a few months for my first oil change! Thank you, again!

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Google Aug 28, 2020

Mariah, Joe and Will were a heaven sent. We needed a vehicle for our growing family and an SUV that wasn't too bulky or pricey on gas. We thoroughly enjoyed our experience and am happy with our Subaru Ascent purchase!

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Google Aug 15, 2020

The customer service was excellent. We are thrilled with our new Subaru.

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Google Aug 12, 2020

This dealership was a breath of fresh air! I worked with Kerry Beary at the dealership, who has an incredible knowledge of the selection of vehicles on the lot. She was so easy to work with, and I enjoyed how much she knew about the cars. Ultimately, I purchased a different brand, but working with the Suburu guys was fun. They exerted zero pressure, really listened to my needs, and took the time to work with me personally to ensure that I was happy, even if that meant going with a different brand. Who does that! So, if you are ...

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Google Aug 12, 2020

I truly enjoyed the service that I received at Subaru of Baton Rouge. The salesman, Kerry Hernandez was very patient with me making my purchase of a Subaru Outback.

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